Needing More Help, Helping the Customer - Kitchen Designer The Home Depot Employee Review

4.0
20 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Fun, Friendly Atmosphere. It keeps me active and busy and I am not sitting behind a desk all day long. I enjoy the volunteer programs that Home Depot is involved with. There are all kinds of groups and committees that you can join. Outstanding feedback on issues that employees are having, mostly through "town hall" meetings, where associates can say what is good and bad about their store. It is a job where I can use my degree as an Interior Designer, and gain experience for the future, and I get paid better than I would starting out at any other job straight out of college.

Cons

Sometimes I feel that the store is unorganized. There will be merchandise on pallets in odd places, and unlike other retail stores there are no "self-check" services and there is no way to find an items location easily. I feel like some of the services that we offer are not described enough to the associates. It is definantly a place where if you want to learn the information, beyond the classes they teach you, then you are on your own.

Explore other reviews about The Home Depot

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They willing to train u in any position and are very kind and understanding when some arrives

Cons

Is that it only seasonal

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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