Absolutely terrible, truly atrocious - Operations TaskRabbit Employee Review

1.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, some good people

Cons

The company is just awful. The continually fail and then promote the leaders who failed. This is from the top down. It is obvious IKEA doesn't care if Taskrabbit ever does well or they would have fired Ania a long time ago. They have turned a once good platform into utter garbage (go check out their hundreds of complaints with the BBB). Very few Taskers can make a living on the platform anymore and many of the best have left because of the changes. That is creating a negative feedback loop. The culture seems great at first until the realization hits that only the favorites get promoted despite failing to meet their objectives. They then blame others who bear the brunt of the failure despite it not being their fault. Some of the people are turning straight evil trying to make things work and it is truly sad. Most people just don't really care and don't have to as long as they don't get blamed for anything. There is no career growth whatsoever even though they put on a really good show that they care and there are opportunities. Most people just make a few lateral moves before giving up.

Explore other reviews about TaskRabbit

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

- Strong mission-driven culture focused on improving people’s lives through flexible work opportunities. - Engineers have a direct impact on features that affect marketplace reliability, booking flow, trust & safety, and overall user experience. - Management is fantastic, caring, and supports their employees.

Cons

I haven't experienced any cons working here

3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Set own schedule and pay per hour

Cons

Limited support and inability to dispute a poor review

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