Poor management, lack of growth opportunities, no work/life balance - Retail Banker II TD Employee Review

1.0
29 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Basic benefits package and 401k matched at 4% (other banks offer 7%)

Cons

You have to work 6 days per week with no set schedule. From the interview (worst hiring process) and throughout the training. They sell you on this workplace being a family and they are so helpful... my first week out on the floor should've given me enough red flags. We have been always short-staffed, at least 2 or 3 people quit per year. Management doesn't help you whatsoever, tells you to just look up whatever issue you have on Retail One or call Store Support. Severely understaffed on the teller side (winter is the WORST season). In my last year, I dreaded every night before having to go in the next day. After every last reason I had to quit, I still toughed it out until I couldn't. I truly feel bad for any new hires starting there soon. It helps to realize that it doesn’t make sense for you to be more invested than your manager. Remember, she just hired you to help, not the person they hired to take on 100% emotional responsibility for everything (if you were that person, you’d be getting paid a lot more).

Explore other reviews about TD

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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