Good at first - Customer Service Representative TD Employee Review

4.0
27 May 2012
Recommend
CEO approval
Business outlook

Pros

Benefits, can transfer within footprint. Advance in position

Cons

If your SM or ASM thinks your a threat to them they will not recommend you for the "Achieve program" You have to know people to be able to grow. Also, there is no flexibility if your crossed trained (teller and CSR) because then they depend on you if another employee doesn't appear to work. In my region the ASM's don't work Saturdays, so if the other person goes on vacation for 3 weeks you know you have to work all 3 Saturdays, which is not fair!

Explore other reviews about TD

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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