BE WARY - Customer Service Representative T-Mobile Employee Review

3.0
4 Jan 2011
Recommend
CEO approval
Business outlook

Pros

the benefits are the best the pay is top notch the incentives are great lots of progams in the building that can make the job really fun

Cons

its ever changing and they don't tell you its sales BUT IT IS SALES!! also never request a day off because you will not be APPROVED!

Explore other reviews about T-Mobile

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I took in what was given, the opportunity to make a great income on a part time job. Learned several skills that now help me in my profession.

Cons

If you aren't a commission driven person then this can be a challenging job for you.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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