If you have the right attitude, it can be a great place to work - Sales Representative T-Mobile Employee Review

3.0
12 Sept 2009
Recommend
CEO approval
Business outlook

Pros

You get out what you put in. If you have the sales drive and you don't mind cold calling A LOT of businesses in the Wash DC area, then this could be a very lucrative opportunity. I worked with some excellent people but I just hated making the calls. There were some associates that were pulling 10,000/month although granted it was pre-recession. Another pro was the fact that our local leadership was a master at his craft. He was just a great salesperson who was always respectful and knowledgeable to respective clients. He also placed a great emphasis on training the newer sales people. Corporate was also great in the fact that they would fly its sales people to Seattle Washington for training.

Cons

Again, you have to want to do sales. You need a thick skin for cold calling and you have to be persistent but respectful. This was simply not in my skills set.

Explore other reviews about T-Mobile

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, flexibility, compensation. Teamwork and good management.

Cons

There were really no cons working there.

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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