Retail sales has unachievable goals. - Retail Sales Associate T-Mobile Employee Review

2.0
9 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Fun people to work with, decent health benefits, nearly free cell phone plan.

Cons

We were given goals each month that did not take in to account current trends in the area. Every store in the county could have a bad sales month, but it was always blamed on the reps. Customer service rules constantly changed making us in the field look like we were lying to our customers. And personally, each time I was told I was ready to be promoted, management changed and the new manager wanted time to get to know me before making any decisions.

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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