Stressful - Customer Care Representative T-Mobile Employee Review

2.0
23 Jul 2012
Recommend
CEO approval
Business outlook

Pros

the incentives (their being taken away) the starting salary

Cons

the metrics have to be met. its very stressful. the supervisors walk around yelling out numbers like its a camp!

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2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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