Shoddy and uncaring place to work - Anonymous Swarovski Employee Review

1.0
15 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Good staff discount that's it.

Cons

This company has been in steady decline for years and is getting to rock bottom. Introduced a payroll system that expects all staff to be fully flexible. So don't go there if you have kids, another job, a LIFE. Lots of amazing people have been either lost, made redundant or demoted thanks to a tirade of shop closures, concession closures and role redundancies. People who have worked here for many years have been treated abhorrently. The people who continue to cling to some sense that they are safe, well, good luck with that. Made to feel Like nothing but a number. Be interesting to see where this company is in 5 years time, at least in the UK. Terrible area management and terrible head office that was moved at the expense of a lot of very long standing employees jobs. If you want to have a life outside of work then avoid like Ebola.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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