Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"The team is great and has each others back." ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Their benefits are great!" ((in 83 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "The culture and values are great" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 49 reviews))

What are employees saying about Swarovski redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski redundancy and their outlook for job security at Swarovski in 2026.

Swarovski Reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

21 Nov 2021

Amazing people, horrible management

Senior sales consultant

Recommend

CEO approval

Business outlook

Pros

Super close-knit team - got on so well with my colleagues and was devastated to leave them, made friends for life! Good discount Lots of opportunities for overtime Flexible scheduling - very understanding with college and personal commitments

Cons

Horribly understaffed - upper management had no interest in properly staffing the store which meant everyone was under pressure and staff members were constantly on call if people had to call in sick Really bad upper management - everyone outside of the actual store management (ie district and regional managers) is completely clueless about how things are actually run on the shop floor No staff appreciation - no recognition for long-time staff, never felt like anyone appreciated me going above and beyond Meaningless contract hours - on a 12 hour contract working at least 25 hours a week due to being understaffed, but meant I got paid half my usual wage when on annual leave

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

3.0

31 Mar 2021

Overall experience

Assistant manager

Recommend

CEO approval

Business outlook

Pros

60% staff discount Great company to work at depending on which branch/team

Cons

Staff treatment is not the same across different branch/team

2.0

17 Jun 2018

Sales assistant

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Over all the girl I worked with were the nicest ever. I enjoyed it there .

Cons

Management are horrible they don’t care about keeping staff . Their staff turn over is huge they give people 12 hour contracts then from January that all you get as it’s quiet . No progression what’s so ever

Viewing 1 - 3 of 1,943 Reviews

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Swarovski

Swarovski Reviews

Company ratings over time

Reviews by job title

Amazing people, horrible management

Overall experience

Sales assistant

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