Great company when I started 8 years ago. Gone from bad to worse recently though with new area managers and big bosses - Assistant Manager Swarovski Employee Review

1.0
5 Aug 2014
Recommend
CEO approval
Business outlook

Pros

-good teams within stores. -good discount allowance.

Cons

-Stores get little support from area managers. -Lack of communication between different departments within the company. -concession manager jobs being made redundant and alternative job offers being made for the same role with lower title and pay. -local stores and concessions being closed down making others question the security of there role/job -new electronic rota system rolling out that is not practical for most stores and concessions -bonus is offered quarterly but targets are unachievable for most of the region -favouritism between managers and certain staff -pushy sales techniques been introduced that dont work for concessions and quiet stores

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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