Okay - Brand Ambassador Swarovski Employee Review

3.0
24 Sept 2020
Recommend
CEO approval
Business outlook

Pros

It was just okay I guess

Cons

Very few customers and long hours

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are help turn light into delight every day. You mentioned sometimes the rhythm is slow and there are not so many customers in the stores during the day. We would like to assure you this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on taking an omni approach to our retail business and offer our customers options on how they shop. Once again thank you for your feedback and we are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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