No more the warm family company it used to be - Anonymous employee Swarovski Employee Review

2.0
20 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Giving 2 stars only because it used to be a good employer

Cons

A global reorganization 'FitForFuture' and 'Clarity4Growth' sold as 'transformation from good to great', has made a tremendous amount of 'family members' redundant Cutting people, cutting costs, poor organization and unprofessional communication, has made this employer go from an attractive to an extremely unattractive employer

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are sorry that you did not feel valued and feel that “unprofessional communication, has made this employer go from an attractive to an extremely unattractive employer”. In today’s ever-changing retail landscape, companies need to be flexible and innovative in order to grow and ensure future sustainability. At Swarovski we value feedback both positive and negative and we will, share your feedback with upper management both in North America and Globally. This kind of feedback is crucial to the betterment of the company. Once again thank you for taking the time to leave a review and we wish you all the best in your future endeavors.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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