Sales - Sales Associate Swarovski Employee Review

1.0
14 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Discount was lovely, and some coworkers were very nice indeed. It was nice at first, but there was tremendous staff turnover and the new employees’ work ethic left much to be desired.

Cons

A few coworkers were exceedingly bad employees (one didn’t shower regularly, another was on Facebook for the majority of the day, two were suspected of stealing, most were frequently late) and it just made for a terrible environment. Additionally, there was a high rate of theft from random people (gangs? I don’t know) in the Mall in which it was housed.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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