manager - Anonymous employee Sur La Table Employee Review

1.0
15 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the staff are all wonderful

Cons

corporate and our dm are out of touch with what goes on in the store. we are required to hit goals that are out of touch with where retail is. we have product that is inferior and continuously gets returned and the store is penalized for the return. then our review comes and we get a poor review because our numbers and engagement (which is a ridiculous barometer) is not where they want it to be.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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