Good for Short Term, Dead End Long Term - Contact Center Supervisor Support.com Employee Review

2.0
4 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Work from home Paid Training Benefits are good for most. Good co workers. Good entry level call center job.

Cons

No raises. Strict QA policies. Increasing work load with no compensation. Company is losing customers and money. Does not seem like it will last long. Outsourced support, and call center operations that perform poorly.

Explore other reviews about Support.com

5.0
6 Jul 2023
Recommend
CEO approval
Business outlook

Pros

A great work from home job answering calls and helping customers.

Cons

Repeditive work can get old at times.

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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