I am treated with respect and feel secure with my job. - Claims Representative State Farm Employee Review

4.0
24 Mar 2011
Recommend
CEO approval
Business outlook

Pros

-respect -flexibility and understanding regarding time off when needed -good morale -pay -work life balance -good leadership -job security -good development

Cons

sometimes the volume of work can be overwhelming and the demands placed on claim representatives are not realistic. there are also unnecessary meetings that take away from a claim rep's time working on files.

Explore other reviews about State Farm

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, fully remote

Cons

Slow career progression, bureaucracy for most processes and approval

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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