4.0
11 Aug 2008
Current employee
Bloomington, IL
Recommend
CEO approval
Business outlook
Pros
They work well with your schedule and take care of their employees. There is always room to grow and be promoted. The pay is decent but for it being a Fortune 500 company it could be better. Some agents and their staff do an amazing job and some slack a little or try to bend the rules. Overall, I enjoy the company and it's like it's own community that spreads virtually to everyone all over.
Cons
Lack communication especially when they had false alarm on an emergency and not getting enough respect from other departments for all that you do.