Good hybrid schedule but management focuses too much on metrics - Claims Specialist State Farm Employee Review

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work schedule, work hours are work hours there is no expectation to work after hours or unpaid, equipment is provided

Cons

Hybrid schedule is changing from 25% of the time in office to 50% of the time in office and there is nothing being done or offered to assist employees with the transition. Management is extremely metrics based and often feels unreasonable.

Explore other reviews about State Farm

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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