Friendly people but senior leadership is clueless - Anonymous employee Softchoice Employee Review

3.0
24 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and safe environment.

Cons

Lack of direction. Senior leadership can't decide whether to be full service or be a CDW. Can't keep employees once they get experience. Lots of talk about being a professional services company but no commitment to actually becoming one. The inability to keep senior sales people has locked out strategic opportunity to the company keeping it in the realm of transactional business. Sorely in need of a change at the C level.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
3w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging and interesting work. The potential is there.

Cons

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

1
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Softchoice Response
2d
Thank you for taking the time to share your feedback. We understand how important clear decision-making, alignment and communication are, and we’re sorry to hear this has been your experience. We appreciate your openness. Input from team members at all levels is essential to how we improve and grow, and we encourage you to connect with your leader or HRBP to further discuss your concerns.
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