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Smile Direct Club

Is this your company?

It was good while it lasted - Smile Guide/Dental Assistant Smile Direct Club Employee Review

3.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great pay, excellent manager… first years open they were great, then company went public and it all went down hill from there.

Cons

Last couple of years open they only cared about money and not the employees or their customers. Customer service was so bad and they would not improve it. Doctors approved horrible treatment plans for a check and not the well being of the customers. Doctors also messed up customers bite with little to no improvement. They also record every appointment to save them legally…

Explore other reviews about Smile Direct Club

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Good company I enjoyed working there

Cons

No cons good company I enjoyed it

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits Flexible hours Good management

Cons

Strict goals Hard to grow in company

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