Great environment and benefits - Customer Service Agent - French Sixt Employee Review

5.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I joined Sixt in Lisbon about three months ago, and overall, the experience has been very positive. Working in a customer service role can be challenging, but I’ve felt genuinely supported by both the management and my team from the beginning. One thing I really appreciate is the hybrid work model — we go to the office two days a week, and there's even Bolt credit provided to help with commuting, which definitely makes the office days more enjoyable. The atmosphere at the office also is friendly. It’s still early days for me, but so far, I’m really happy to be part of the team.

Cons

For now I cannot see any cons.

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Sixt Response
1y
Dear employee, Thank you for sharing such a positive and detailed review. We’re glad to hear that your experience at SIXT Lisbon has started off on such a strong note. It’s especially great to know that you feel supported in your role and appreciate the flexibility and perks we offer, like the hybrid model and mobility credit. Building a team-oriented, welcoming environment is something we care deeply about, and your feedback reinforces that we’re on the right path. We’re excited to have you with us and look forward to what’s ahead! Best regards

Explore other reviews about Sixt

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
1mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
2w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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