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Sitel Tecnologia da Informação e Telecom

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Micromanaging Hell - Customer Support Sitel Tecnologia da Informação e Telecom Employee Review

1.0
27 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Easy training. Easy targets to hit.

Cons

Limited, monitored personal time. Limited time between calls, longer than 2 minutes you get flagged. 9 minutes a day for bathroom breaks, longer you get flagged. Managers constantly monitor your screen and listen to your calls.

Explore other reviews about Sitel Tecnologia da Informação e Telecom

5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Really helpful work eniviorment and really enjoyed my time there.

Cons

It was really fast paced which isn't bad but can get hard.

2.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good opportunity to learn skills. WFH

Cons

Very LOW starting pay. Limited opportunities for advancement.

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