Does Sitel Tecnologia da Informação e Telecom pay their employees well?

According to anonymously submitted Glassdoor reviews, Sitel Tecnologia da Informação e Telecom employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Sitel Tecnologia da Informação e Telecom. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sitel Tecnologia da Informação e Telecom?

56% of Sitel Tecnologia da Informação e Telecom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sitel Tecnologia da Informação e Telecom 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sitel Tecnologia da Informação e Telecom?

Customer Service Representative (47) , Analista De Suporte (9) , Customer Service Representative (CSR) (9) , Customer Service (7) , Call Center Agent (6) , Operador De Telemarketing (6) , Atendente De Call Center (5) , Analista De Suporte Técnico (4) , Customer Service Advisor (4) , Analista (3) , Analista De Suporte Júnior (3) , Analista Júnior (3) , Analista de atendimento (3) , Call Center Representative (3) , Customer Service Agent (3)

What are the pros of working at Sitel Tecnologia da Informação e Telecom according to real employee reviews?

"Remote job, easy work and good training" ((in 10 reviews)); "Flexible working and work from home" ((in 10 reviews)); "Good hours , nice people, and was a remote job" ((in 5 reviews))

What are the cons of working at Sitel Tecnologia da Informação e Telecom according to real employee reviews?

"Too many workers in one building, don't care about their employees, no flexibility, poor management." ((in 6 reviews)); "Long hours which can be frustrating" ((in 4 reviews)); "Low pay and no raises" ((in 4 reviews)); "Low salary and huge amount of work" ((in 3 reviews))

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Sitel Tecnologia da Informação e Telecom

Sitel Tecnologia da Informação e Telecom Reviews

3.5

56% would recommend to a friend

(132 total reviews)

47% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Career opportunities

3.2

Culture and values

3.2

Work/Life balance

3.1

Senior management

2.8

Compensation and benefits

Sitel Tecnologia da Informação e Telecom has an employee rating of 3.5 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sitel Tecnologia da Informação e Telecom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

132 reviews

4.0

25 Jun 2026

Valuable experience but demanding work environment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Working at Sykes Costa Rica offers professional growth, stable employment, valuable communication skills, and experience serving international customers.

Cons

Working at Sykes Costa Rica can involve demanding customers, rotating schedules, performance pressure, and limited work-life balance.

3.0

20 Apr 2026

Fine

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Routine and the schedule was good

Cons

Management was not good in my opinion

4.0

3 Apr 2026

Great job

Sles representative

Recommend

CEO approval

Business outlook

Pros

Good training as well as onboarding

Cons

Lack of professional development in the long term

Viewing 1 - 3 of 132 Reviews

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Ratings by category

Reviews by job title

Valuable experience but demanding work environment

Fine

Great job

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