A real review - Sales Development Representative (SDR) Silverfin Employee Review

2.0
1 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Intelligent people Young crowd with diverse backgrounds Good office and location The beer only ran out maybe twice in my time there Decent pay (although very steep learning curve) UK product a good work in progress Good for sales/tech/startup/consulting experience

Cons

Sales is a complete mess in the UK office; they don't know how to position the product and expect a change in strategy every 2 months. Product doesn't cover the same range of services as other legacy competitors so not applicable to every firm in the industry currently and a tough sell more often than not. If you're in the company for more than 6 months you're probably one of the longest lasting people there. When people get told to leave they disappear in pretty ominous fashion- regardless of how long you've been there. They flick the sales commission switch on and off when they feel like it. Progression is difficult and unstructured unlike the vast majority of other sales jobs at SaaS startups (hint).

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Silverfin Response
5y
Thank you for taking the time to write a review. One thing we are very clear on when communicating with candidates, regardless of role is that we are very much a work in progress. We are not yet in a phase where everything is set up and ready to go. We are in the teething phase, where we are trying to simultaneously build and grow. This is why we look for entrepreneurial mindsets. On top of all this we’ve had to manage the impact of Covid and switch gears for some teams in order to do so, and also work more remotely than we ever have before. This has required major changes, which considering we weren’t prepared for, we feel we have managed relatively well. This, however, does not mean we could not do better, and so we have shared this feedback with appropriate parties. We are working hard and investing a lot into the sales organisation. This can be seen in the form of management, training, increased targeted campaigns, etc. However, we can only do so much, we then leave it to work with us in achieving as much as possible and carve out opportunities to grow. We have many success stories demonstrating this.

Explore other reviews about Silverfin

1.0
21 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good product for post accounting work for firms, though half-baked especially with recent “restructure” of the product and development teams that has been poorly handled by CEO and senior leadership despite the product team starting to form properly in the UK just a few months ago. Colleagues are generally friendly; however, a strong level of Stockholm syndrome exhibited by most because of the constant fear and intimidation by CEO and senior leadership covered up and enabled by HR.

Cons

A mess self-inflicted by the CEO and first time senior leaders without experience. Sit down… it's a long story. If you have any other role available, turn around and stay put or go with your other offer. Silverfin is run poorly by a narcissistic CEO. This CEO lacks any empathy for you or your family. This CEO purposely turns colleagues against each other through false narratives and misinformation. This CEO laughs and makes light of a systematic approach to get rid of “enemies” in restructures and redundancies; people that apparently have lost “trust”. Incompetent people are valued despite not knowing what to do. These same people use gifts to the CEO to gain praise in non-existent work. These people tattle on other leaders to the CEO to make gains in their own career within the business without regard to the fact that these accusations get people terminated while also playing the game by calling the CEO a “dictator” in the same conversations with those other leaders. The CEO doesn’t know how to sell. The CEO doesn’t know how to market. The CEO doesn’t know how to build a product. Yet, somehow they’ve been given the position to lead a company for 4 years without strong results. Instead, a systematic state of fear and intimidation is the norm. That’s what this CEO is great at, creating an environment that no one wants to work for and this is the reason for the constant turnover of people in the business. Interestingly, the CEO seems to think that the inability to hire great people is the lack of brand awareness rather than the awareness in the market of the nightmare leadership… To make up for this disaster, this CEO hires friends and family without the skills or experience to get the job done. Nepotism at its best. She hired her child multiple times. A child that supposedly did work, but it’s more likely done by someone else overseas. A child that received preferential treatment. Not required to come to the office 2x per week compared to the vast majority of staff. Honestly, a full novel could be written with multiple chapters on the terrible leadership. To keep it short, CEO makes working for Silverfin terrible. AVOID! Keep your dignity and integrity.

2
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Silverfin Response
3mo
Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction and concerns related to your experience at Silverfin. It’s important for us to listen and learn from all feedback, whether positive or negative, to improve our workplace environment. We take allegations of fear, intimidation, and unfair treatment very seriously. Our goal is to foster a supportive and respectful workplace where all employees feel valued and heard. If you have specific instances or details that you'd like to share, we encourage you to reach out directly to our HR department so they can look into the matter and address your concerns appropriately and confidentially. Regarding the restructuring process, we strive to execute changes with transparency and care for all those involved. We recognise that change can be difficult and are committed to improving our processes to better support our team through transitions. We are consistently working towards nurturing a positive culture based on integrity and genuine collaboration. We value the dedication of everyone in our team and are focused on ensuring that our leadership actions reflect our company values. Thank you once again for your feedback. It provides us with an opportunity to reflect and work towards the necessary improvements. If you have any further thoughts or would like to discuss this matter in more detail, please feel free to reach out.
5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and supportive colleagues; people are approachable and enjoyable to work with. Strong company culture with a collaborative and people-oriented mindset. Exciting SaaS product with a strong market position and international growth ambitions. Modern tech environment with interesting technical challenges and ongoing transformation projects. Well-structured and organized company processes overall. Good balance between autonomy and teamwork. Competitive salary package and attractive benefits. Focus on employee growth and development, including learning budgets and internal mobility opportunities. International environment with teams across multiple countries. Open communication culture and welcoming atmosphere.

Cons

Fast-paced scale-up environment may require adaptability to changing priorities

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Silverfin Response
2w
Hoi! Bedankt voor deze mooie en uitgebreide review. Echt fijn om te lezen dat de cultuur, de technische uitdagingen en onze focus op persoonlijke ontwikkeling (zoals de opleidingsbudgetten) je zo goed bevallen. We vinden het belangrijk dat iedereen hier de ruimte krijgt om te groeien. Je hebt ook helemaal gelijk dat onze internationale groei soms betekent dat prioriteiten snel kunnen schuiven. Dat vraagt inderdaad om de nodige flexibiliteit, en we waarderen het dat je dit zo realistisch benoemt. We nemen je advies zeker mee en blijven volop investeren in ons team en open communicatie. Bedankt voor je inzet en fijn dat je bij Silverfin zit!
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