Silverfin Reviews

We’re happy you feel we have a strong product and hired good people. Our hiring process is constantly improving and we still have a lot of work to do. Please bear in mind we have existed in London for just over a year and have more than doubled in size in this time. We have learnt a lot in this rapid growth and expect to continue to do so. We’re very disappointed and sorry you’ve perceived the working environment to be so negative. We have a very open and flat structure, where anyone can speak to the Co-Founders in a very open and honest way. We do not treat junior and senior staff differently - perhaps this style of working is not for everyone. However, for us, at this stage of our growth, we expect everyone to contribute in a positive and impactful way - including the CEO! :) …. And we actually feel the CEO and CTO (the Co-Founders) lead by example. However, please do not take this as us being dismissive of your feedback. The Co-Founders have taken the feedback to heart and asked that we conduct a pulse survey to ensure they gain a true sense of their impact. We plan to implement this and share the feedback with the whole company before the end of the year.

Thank you for taking the time to write a review. One thing we are very clear on when communicating with candidates, regardless of role is that we are very much a work in progress. We are not yet in a phase where everything is set up and ready to go. We are in the teething phase, where we are trying to simultaneously build and grow. This is why we look for entrepreneurial mindsets. On top of all this we’ve had to manage the impact of Covid and switch gears for some teams in order to do so, and also work more remotely than we ever have before. This has required major changes, which considering we weren’t prepared for, we feel we have managed relatively well. This, however, does not mean we could not do better, and so we have shared this feedback with appropriate parties. We are working hard and investing a lot into the sales organisation. This can be seen in the form of management, training, increased targeted campaigns, etc. However, we can only do so much, we then leave it to work with us in achieving as much as possible and carve out opportunities to grow. We have many success stories demonstrating this.