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      Shipt

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      Shipt reviews

      Headed in the wrong direction - Customer Service Shipt Employee Review

      2.0
      6 Jan 2021
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on where you live, it can be quite lucrative.

      Cons

      Company culture has taken a nosedive. Money over people. Pay model transitioned from basic, transparent commission to black box algorithm with no rhyme or reason seeming to guide it.

      Explore other reviews about Shipt

      5.0
      16 Dec 2025
      Personal shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      Very Easy to complete orders Work on own time

      Cons

      Pay is not always great l

      4.0
      2 Jun 2026
      Store shopper
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible schedule use your own car, choose where you want to shop

      Cons

      not the best or easiest way to contact support people can give you a bad ratio for no reason

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