Better than Instacart but way worse pay! - Full Service Shopper Shipt Employee Review

2.0
5 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Flexibility to pick and choose orders. Unlike Instacart, you can see items on order before getting to store so you can be prepared with proper tools (wagon, cooler bags, etc) .... shipt pride evident and provided a shirt before I even started and 2 more after completing 30 shops compared to being with Instacart a year and completing 600+ shops and never received anything besides bags I had to pay for.

Cons

Very poor pay! I often work for free after deducting gas cost and only take orders with fingers crossed the customer will tip to make it worth my time which seems to be rated as people assume we’re paid an hourly wage.... although as a company Instacart sucks their app was much more user friendly and easy on the eyes compared to shipt which makes you go back and forth between screens. The inventory and aisle numbers are always wrong and scan wrong.

Explore other reviews about Shipt

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Very Easy to complete orders Work on own time

Cons

Pay is not always great l

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule use your own car, choose where you want to shop

Cons

not the best or easiest way to contact support people can give you a bad ratio for no reason

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