Fast-paced, Exciting, Great Culture, Top Talent - Customer Success Shield AI Employee Review

5.0
18 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Never expected to find a culture like this in the corporate world. Leadership cares about their people and mission they set a high bar on performance. The products are game-changing and the talent is world-class. For people who are or want to be elite, this company is the place to be.

Cons

The tempo is not for everyone. Shield AI is determined to create the world's best AI pilot and that requires abnormally high levels of energy and work ethic.

avatar
Shield AI Response
3y
Thank you for providing your feedback, we're happy to hear about your experience working at Shield AI and that you've enjoyed it. We are very passionate about our mission to protect service members and civilians, and we put a lot of energy into our work. Our employees' experience is important as well, and we are focused on ensuring our teammates are set up to be successful! Thanks for being part of the team!

Explore other reviews about Shield AI

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teammates and environment for intern. Good pay and benefits with gym access.

Cons

No large cons, it is a good internship.

2.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

A majority of the company is filled with good-willed, nice, curious people across AI, aviation, geospatial, engineering and instructional spaces.

Cons

Too many of the operational decisions are made by sof guys with virtually zero experience in any of the fields relevant to the company...including strategic operations or even tactical isr. Too many has-beens used to working with no oversight. Money and equipment constantly disappearing. The company is like a toddler walking around in their parents clothes. Poor scaling. Almost non-existent safety considerations. Prior service in corporate is always something that needs to be addressed but the amount of sof guys this company employees just so they can put "elite" in every tagline is ridiculous. They complain constantly just to freeze or meltdown in the lightest stressful situations. Virtually unteachable so they are removed and elevated into positions that avoid that dynamic. We can't get people to stop being vindictive bigots every time they are corrected or called out for lying in a meeting to save our lives but we sure will platform the latest self-help garbage from some other hack of a seal because so-in-so met him once or likes his podcast.

2
See reviews by: Helpful|Rating|Date|All