ServiceNow – A Truly Great Place to Work - Staff Software Engineer ServiceNow Employee Review

5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I've had a fantastic experience working at ServiceNow. It stands out as a company that genuinely values its employees and cultivates a culture of collaboration, innovation, and inclusivity. Pros: Innovative Culture: ServiceNow is a fast-moving tech company that thrives on innovation. You're constantly exposed to new technologies and encouraged to bring fresh ideas to the table. Collaborative Environment: Teams work well together across departments, and leadership is approachable and supportive. There's a strong emphasis on teamwork and open communication. Career Growth: The company invests in employee growth with excellent learning opportunities, mentorship, and certifications, especially if you're in roles like development, architecture, or platform ownership. 🌍 Work-Life Balance & Flexibility: A healthy work-life balance is respected, and flexible work options (including hybrid/remote roles) are supported. ❤️ DEI and Purpose-Driven Work: ServiceNow genuinely supports diversity, equity, and inclusion, and many projects aim to create real-world impact through technology.

Cons

None I can complain so far

Explore other reviews about ServiceNow

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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