Operations Flex: Worth It? - Store Operations Sephora Employee Review

2.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, competitive pay, wonderful team

Cons

Flex position is not what it is advertised to be, manager favoritism, employee drama, unqualified managers, unreliable hours & income, last selection for shift pickup, no consideration for internal applicants, flex employees not entitled to any benefits or training product which makes it difficult to inform clients about new releases

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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