Sephora Reviews

Updated 11 Aug 2020

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3.6
71%
Recommend to a Friend
86%
Approve of CEO
Sephora CEO Chris de Lapuente
Chris de Lapuente
108 Ratings
Pros
  • "You also get TONS of free products-- so much that you won't know what to do with them(in 292 reviews)

  • "You get monthly gratis, it is a fun environment(in 175 reviews)

Cons
  • "Benefits and work life balance could’ve been better(in 261 reviews)

  • "But then again, I was a part-time to maybe I don't have the best information(in 101 reviews)

More Pros and Cons
  1. "PT Retail Employee for 3 Years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time

    Pros

    Free products, good coworkers, managers treat you like a friend, luxe environment, fun at work, not so serious

    Cons

    It is a retail job in the end so same cons as any typical retail job apply. Minimal time off that is mostly unpaid, have to work most holidays other than Christmas and Easter,

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  2. "good work environment"

    5.0
    Current Employee - Data Engineer in San Francisco, CA

    I have been working at Sephora full-time

    Pros

    good work environment and growth opportunity

    Cons

    i can't remember right now


  3. "super fun place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Sales Consultant in Victoria, TX
    Recommends
    Neutral Outlook

    I worked at Sephora part-time for more than 3 years

    Pros

    I love that it was a fun, upbeat, fast paced environment. Learning about the latest beauty products is fun and helping people, they needed was great too.

    Cons

    I love working in customer service so if that’s not your thing this job might not be for you. you spend most of your time helping people and talking to customers. another con would be the hours will get cut a lot.

  4. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Sephora full-time

    Pros

    Fun, you get gratis, discount, and it's educational.

    Cons

    The clients are crabby "Karen's"

  5. "Sephora Jcp"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Jcp Sephora Product Consultant in King of Prussia, PA

    I worked at Sephora part-time for more than a year

    Pros

    Working with different products & custu

    Cons

    Hours and pay are 2 cons

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Color Consultant in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time for more than 8 years

    Pros

    gain your work experience and makeup skills

    Cons

    You have to work on weekends.

  7. COVID-19

    "Good Values and work to meet them everyday"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time

    Pros

    Leadership genuinely wants people to be happy. It is a demanding job but with layers of support and intelligent peers to help.

    Cons

    Cutting back on training and areas that make the company special due to payroll cuts (before and after COVID).

  8. "Great work environment and tons of perks"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skincare Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Sephora part-time for less than a year

    Pros

    My experience at sephora was one where I made lifelong friends-- everyone is so creative and great to work with. You also get TONS of free products-- so much that you won't know what to do with them

    Cons

    Low-end hourly wage (but above minimum wage)

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  9. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Sephora full-time for more than 3 years

    Pros

    Great culture. Everyone I worked with was kind, inclusive, collaborative, and went above and beyond. Benefits are great (gratis, PTO)

    Cons

    Depending on team/department, organization is an area of improvement.

  10. "Enjoyable but not enough staffing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cash Wrap Coordinator 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Sephora full-time for less than a year

    Pros

    Learning about new products Receiving free products Meeting brand reps

    Cons

    Not enough staffing. I asked for new cashiers being that the register line was constantly out the door and had to pull associates from the floor. Leaving the floor understaff. It became extremely annoying.

    Continue reading
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