Great stepping stone; career options limited - Lead Sephora Employee Review

3.0
10 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Lots of free product and training on the products there. Sales bonus can be nice. If you want to learn about skincare or makeup, this should be your go-to starter job. The values at Sephora are fantastic. When they DO live, it creates a great work environment, and the cast members that we hire are fantastic. It is a family atmosphere.

Cons

Lots of glass ceilings if you are an independent thinker and innovative. Management wants yes-people, not people who come up with their own solutions to problems. They claim to support innovation, diversity, and hard work, but from what I see, promotion only happens when you play the right politics, rather than from genuine hard work. Pay is terrible compared to other cosmetics companies. Basically, people start out here, work their way up a bit and get some basic skills under their belts and network, then they leave to work for brands as an AE or freelancer making nearly twice what they did at Sephora.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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