Great Place To Learn Luxury Retail Business - Anonymous employee Sephora Employee Review

3.0
18 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The access to many of best brands in the beauty industry is like no other company. The gratis given out to employees is incredible. The product knowledge you can acquire is endless.

Cons

The company values are not practiced on a cast, leadership or corporate level like they used to. Work Life Balance is pretty much a joke. Some employees get promoted based off tenure and not talent. The corporate people who do practice what they preach are few and far between compared to 6 years ago.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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