are there advancement opportunities? - Sales Associate Sephora Employee Review

3.0
29 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere with easy work. As long as you remain positive you will get good feedback from management. Products are fun to play with and helping customers can be fun and lightheartedly challenging.

Cons

In retail there can be clicks and management isn't always open to dealing with them. I'm still trying to figure out if there are advancement opportunities. I know several of my supervisors were promoted from the store level and seem happy with their jobs, I just don't know what the likelyhood of this happening to me is. There are two cast members who are very friendly and helpful toward clients but are standoffish toward new staff. I'm a 30 something year old woman who's been in the workforce a looong time so their mind games don't bother me. Younger cast members might be intimidated however.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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