Sephora lost it's way - Beauty Studio Coordinator Sephora Employee Review

2.0
18 Jul 2017
Recommend
CEO approval
Business outlook

Pros

The work itself is easy and can be really fun. Sharing makeup tips and tricks with clients and cast members really makes the day fly by. Trainings are great if you're passionate about what you do. Meeting new people everyday means you're never bored. Everyone contributes to the company goals which means meeting them is slightly easier than a commission based job.

Cons

The worst thing about working at Sephora is the way upper management treats people. There are plenty of unprofessional managers in the company and they get moved around rather than let go. Those same managers go on to cause problems for good workers. There really is no "checks and balance" system the way there should be because there are so many looking out for themselves. I've seen so many great people get lost in the mix and let go because of unqualified, immature and unprofessional managers.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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