A fine place to start if your a budding MUA, but you can't make a career from it there - Color Expert Sephora Employee Review

3.0
10 Oct 2011
Recommend
CEO approval
Business outlook

Pros

-Overall a fun environment to be in. Guys can and are encouraged to wear makeup, and all employees are allowed to wear whatever looks they want. -A decent brand selection -Gratis -My management has always been pretty good about time off requests.

Cons

-incredible lack of communication between managers -too many management roles (captains, leads, specialists, store directors... etc) -pay is way below industry standard, especially for NYC -Far too nit-picky about ridiculous things, such as zoning, costumes, jewelry -Are not allowed to accept tips and don't make any % commission -The costumes are absolutely disgusting and terrible -"on-calls" and hours in general -way too many expectations for what we're paid and very quick to point out "opportunities" but not enough positive feedback. -Favoritism -There are a lot of areas to grow within, but hard to get the opportunity to be put on a path to reach that point. -a lot of shady happenings within upper management

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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