Great benefits and growth, but managers are overworked - Assistant Manager Sephora Employee Review

4.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were great, a lot of growth opportunity, and career development was fantastic.

Cons

Store managers are overworked, and that can filter down to the other leaders and employees. There are a lot of tools, but I do think SMs should be capped at hours per week.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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