Great place to work! - FMLA Leave Specialist Sedgwick Employee Review

5.0
5 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Lots of PTO/Vacation right off the bat, Great Co-workers/Teams, Positive and Upbeat Atmosphere, Decent Pay, Fun Office Activities for Holidays

Cons

Large caseloads leave less time to help clients same day, high call volume, not enough employees, frustrated clients due to reduced handholding due to employee shortages/less time to complete all tasks

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work gets easier over time and you get used to the calls and questions but training came more from the calls then the actual training that you get before you start the position

Cons

Metrics are crazy. They expect very short calls but most callers are calling because something serious or tragic has happened and they are reporting the incident. Its difficult to keep the calls short with someone that is freaking out and feels like they need to get every detail. Also people quit often and that leads to calls back to back with barely any breaks to just take a breather.

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