Great company - don’t let the reviews fool you. - Claims Examiner Sedgwick Employee Review

5.0
1 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Amazing PTO package. Management truly cares about colleagues. Transparency is valued. Many of the reviews are written by colleagues clearly frustrated by current events. Sedgwick gives back what you put in. They value your input and will do what they can (within reason) to right a wrong. This is a claims job. For many it will come as a surprise that every claims job out there has a heavy work load that will leave you feeling “overworked and underpaid.” Perhaps it isn’t the company that is the problem - perhaps it is you, the colleague. If you are unhappy adjusting claims, it is not going to magically get better at another company. Find claims in a book of business that you enjoy, or perhaps it is time to start working towards moving into another area of insurance. Sedgwick is a business with clients to service. It has to make sacrifices just as everyone else is currently doing at the time of writing this review. That having been said, if you are a self-starter with a strong claims background and can adapt quickly, you will succeed with Sedgwick.

Cons

You will thrive more if you are a self-starter that catches on quickly.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work gets easier over time and you get used to the calls and questions but training came more from the calls then the actual training that you get before you start the position

Cons

Metrics are crazy. They expect very short calls but most callers are calling because something serious or tragic has happened and they are reporting the incident. Its difficult to keep the calls short with someone that is freaking out and feels like they need to get every detail. Also people quit often and that leads to calls back to back with barely any breaks to just take a breather.

See reviews by: Helpful|Rating|Date|All