Stressful - Customer Service Representative Sedgwick Employee Review

1.0
10 Sept 2019
Recommend
CEO approval
Business outlook

Pros

PTO if you can get it

Cons

Pay should be a lot higher for the job you are given. Training is lackluster you learn more from your mentor. They throw you out to the wolves with the promise of a “help line” that has rude people taking your call. Prepare for constant system issues and lack of help from IT as well. This was the most stressful confusing job I have ever had and I would not advise anyone to work here. Prepare to have no family time because they schedule you for mid morning or noon until 8pm or later. They won’t accommodate you and PTO is a huge joke. Stay away if you can.

Explore other reviews about Sedgwick

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have only stayed this long for the insurance.

Cons

Its a terrible company to work for and in order to grow at the company, you have to step all over your coworkers to prove loyalty to the company. If you're hated by everyone, then you are exactly what they are looking for. Someone with no remorse. They put so much stress and pressure on you and expect you to put that same stress and pressure down on your leaders, and because you don't want to be a terrible person, you will just stay on the computer for over 12 hours a day to complete the work yourself. The management has become increasingly worse, maybe they are just miserable people, or maybe they thrive off the sick power trip. Its sad to see how terrible they can be to their employees and get rewarded for it. I hate my job and am praying for something better.

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