Pseudo Security (0 experience...no problem) - Security Analyst Secureworks Employee Review

1.0
14 Apr 2015
Recommend
CEO approval
Business outlook

Pros

They pay you, though it is a good deal below industry standard. Also they will take anyone so if you want a job and want it in info security ......and you have 0 idea what you are doing.....welcome aboard. Don't worry though they will not do much of anything useful to train you.... while selling you to clients as the world's top engineers...you will be heavily reliant on the handful (< 5) of experienced engineers....though they will help you from time to time.....most of them aren't local....so you will be out of luck.... If that sounds stressful...don't worry...you can just say to clients, "I'll look into that" then pass the buck to someone else....which seems to be the norm as there is no true accountability beyond what your direct manager thinks of you....from your sporadic and rare interactions.

Cons

Low pay. Redundant non-engaging workflow. Huge disconnect b/t upper management asking for quality and middle management cracking the whip for high numbers. You have multiple bosses...all of which will individually ...at different times ask you the same question about the same account for the same reason (much like office space). There is a huge need for a dev team to stream line all the garbage tasks computers were designed to handle. You have numbers to meet and no guidance nor regard for the quality of the work you do, as there is no feed back mechanism. The quantity of work is such that impossible for management to manually review it all. Also if you are going in hoping to work your way up to the coveted Counter Threat Unit or Security Risk and Consulting Team.....it won't happen....there is someone high up who shall not be named that frowns harshly upon, teams external to the SOC taking talent from it. They even have a term for it.... they call it "poaching" and if you poach from the SOC it's bad news for you....so external team leaders shy away from it. (I'm not making this up.) If you like shift differential .....they took that away. If you like premium health care coverage....they reduce benefits each year. If you like a relaxed lunch ....day shift get 30 mins(not enough time to leave the facility) and you are clocked....so you better make it back right at the 30 min mark.....also if you are night shift lunch is "0" mins.(not joking) They don't have enough staff to allow for lunch and in GA it is not the "law" that you get one. If you like comradery, goodluck finding it here, you aren't to be lolly gagging and talking to coworkers as you will be quickly told to get back to work...also the turn over rate is so high that if you stick around for a while (a year or longer) you will look up to realize you are the only one left. Even management will have changed a few times. Don't worry though...instead of raising you up they will tell you about their HR "time in seat" policy which requires that you stay in position...While they hire external non-talent to come in and manage you. The external talent often trying to make a name for themselves are extra overbearing and of course they have no idea what you are doing...but don't worry they will guide the ship.

Explore other reviews about Secureworks

5.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Culture of innovation and improvement.

Cons

Lean organization due to layoffs. A lot of work piling up on few people.

1.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

See reviews by: Helpful|Rating|Date|All