Great first job to start my career, but wouldn't see myself staying - Customer Service Representative Scotiabank Employee Review

3.0
26 May 2012
Recommend
CEO approval
Business outlook

Pros

Depending on what kind of staff you have, it can be a great experience. More casual than other financial institutions.

Cons

Although emphasis on customer service, only sales get rewarded. Do not like the pushy sales tactics they uphold. Try to hide sales under the veil of helping customers, but really only goal is to generate sales that customers do not necessarily need.

Explore other reviews about Scotiabank

5.0
15 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture while growing US business lines

Cons

growing US business lines while undergoing multiple changes

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

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