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      Scotiabank

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      Scotiabank reviews

      Customer Experience Lead - Customer Experience Lead Scotiabank Employee Review

      3.0
      12 Jan 2026
      Customer experience lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits and PTO. Team management.

      Cons

      Overworked. Often the dumping bin of the branch. Job is extremely important for operations but they won't treat you like a manager even though you manage 6+ employees.

      Explore other reviews about Scotiabank

      5.0
      15 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      good culture while growing US business lines

      Cons

      growing US business lines while undergoing multiple changes

      2.0
      5 Jun 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

      Cons

      Top heavy management. Culture values heavy politicking. Low bonuses.

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