Not the worst? - Support Sage Employee Review

3.0
4 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Nice campus, hardworking coworkers, genuine care for customers (by lower level coworkers) and decent PTO and medical benefits even for new hires.

Cons

Higher ups couldn't care less about their customers. Constantly changing with what appears to be no goal or direction, just a bunch of out of touch people saying "Oooooo a piece of candy!" over and over. If you work here they will be up your backside every second of the day even when you're doing things exactly as they want.

avatar
Sage Response
9y
Thanks for reviewing Sage. We are pleased to hear the benefits worked well for you and you liked the campus. People are at the heart of everything we do and our business builders are the reason we exist. Customers are our obsession. We’re passionate to celebrate and serve them. This is understood by everyone at Sage. There's a lot going on at Sage which we are really proud of - from the continued development of Pegg - the first ever chat bot for accountancy, to investing firmly in cloud-based products, our acquisition of Fairsail, our Sage Summit global tour and unveiling next generation cloud solutions and invisible accounting vision for 2020. Then there's all the internal initiatives too - Platinum Elite 2017 has just been unveiled, our new global Intranet has just gone live, a new careers section to help our colleagues be the best they can be, Sage Live TV continues to helps deliver key messages across the business. We wish you every success with your career.

Explore other reviews about Sage

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
avatar
Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
See reviews by: Helpful|Rating|Date|All