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      Leaderless and lacking vision (Sage Live) - Anonymous employee Sage Employee Review

      1.0
      20 Jun 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Sage offers a solid benefits package to its employees. The biggest perk is starting off with 20 days of paid time off.

      Cons

      1. Lack of leadership 2. Inability to try creative practices 3. No accountability on groups that fail to perform (global marketing unable to deliver the necessary MQLs to ensure sales and customer success can hit their targets yet when they are called out for quality and quantity they question the other teams) 4. Employees constantly jockey for position in a constant game of politics and trying to make themselves look good instead of focusing on employees and the customer. 5. Leadership lacks the ability to analyze data and be agile to the shifting landscape to make sure the product is positioned to address pain points in the market. I could go on and on, but I do not want to bore you.

      avatar
      Sage Response
      9y
      We are pleased that you enjoyed your benefits package – as you stated, time off and a good work-life balance are a priority at Sage. We believe it is important to invest in providing a world-class customer experience, but also in our people. This includes providing creative and inspiring office facilities, new internal channels for sharing ideas & providing employee feedback, and ongoing training for managers to ensure Sage has a first-class leadership team. We all have ways we can improve, so please contact us if you wish to discuss further at glassdoor@sage.com

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      2d
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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