Pros
Products are second to none - great product to sell and demonstrate and plenty of references although often times Travel and Expense are not at the top of companies' priority list. Nearly 2 out of 3 opportunities are closed and not won because there is a change in priorities or budget allocation. Also expect to encounter competition at very low prices reducing the solution to a commodity.
Cons
Company exists since the mid nineties and it still prides itself in behaving like a start-up. And it shows: * no vision or communication on vision * very tough and difficult to do business with * information is kept in three different places (portal, box and sfdc) * ask a question and everyone will shy away because they are afraid to take responsibility * will do everything possible to make sure you do not get paid the full commission that you are entitled to * discount approvals take ages to go through the system - often times the customer deadline is not important - internal stuff is more important * General Manager's mailbox full at the end of the Quarter - this is for real - no kidding * implementation team are sitting behind a Chinese wall - customers have to follow their methodology and there is no way around that * marketing exists but not clear what they do - very outdated material, customer logos are sometimes no longer in business * the list goes on and on and on... If you are a professional and you are used to working with accountable colleagues and a minimum of working processes and procedures that will make everyone's life easier then Concur is not the place to go work. If you want to make your own life miserable and hate the day you signed up with this bunch - by all means: apply immediately - you'll enjoy the ride.