employer cover photo
employer logo
employer logo

Russell Cellular

Is this your company?

Friendly colleagues but poor coaching and micromanagement - Business Sales Representative Russell Cellular Employee Review

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

most of the average people there are friendly and positive. Free garbage coffee

Cons

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

Explore other reviews about Russell Cellular

5.0
11 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity Value Team Integrity Flexibility

Cons

None to mention at this time

1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Fairly chill, clean and safe environment. Content somewhat difficult to learn but actual work was easy to complete. Commissions weren't impressive (15-16/hr including base) but they were fairly easy to meet.

Cons

Management was constantly shifting, and would expect one employee (non-manager) to communicate expectations to other employees. Will look at cameras to find ANYTHING against you when they don't like you. Also if you're looking to climb, don't expect to get any communication from management until they officially make the decision to promote you. They won't even tell you if they didn't consider you.

See reviews by: Helpful|Rating|Date|All