Supportive staff, but toxic culture and favoritism - Cashier Ross Stores Employee Review

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Close To Home, Favorable Staff

Cons

Favoritism, Toxic Work Culture, Incompetence, Unrealistic Expectations

avatar
Ross Stores Response
2mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please call the Ross Customer Service team at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.

Explore other reviews about Ross Stores

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

See reviews by: Helpful|Rating|Date|All