A shell of what it used to be - Lead Manager Reynolds American Employee Review

1.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- some great people left - company car/ benefits

Cons

- this used to be a place where you can grow your career but now promotes based on likability not capability - company does not invest in building team culture or morale and manager cascade negativity on every team meeting - you are just a number regardless of years or service or performance in role. - leadership is delusional about its portfolio and outlook on company success. Pay close attention to how they are phrasing the messaging on “market leadership”” or gaining traction. The company is filled with yes man who can’t bring up a contrarian idea or solution. All data reports are crafted in a way that tells a positive story. This company is acting like it’s still the glory days but not recognizing the challenges it’s actually facing. Just want until the next annual “restructuring”

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Reynolds American Response
9mo
We appreciate your review. Our employees are the organization's greatest asset. We strive to provide our employees with an environment where each person feels heard. Hearing your feedback helps us improve our processes and make our organization a better place to work. In addition, we encourage open dialogue with your line manager regarding your concerns.

Explore other reviews about Reynolds American

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, career opportunities, independent work

Cons

Too many priorities, it’s never enough.

1
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Reynolds American Response
2w
Thank you for your honest feedback. Insights like these help us continue to improve the experience for our Territory Managers and field teams.
2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

1
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